How to use a Japanese physical keyboard in web RDP access?

New AppGW version (version 5 onwards)

1. In the Admin Portal, navigate to Settings > Applications.

2. Go to the RDP apps, click the expand button ("-"), then click Edit.

3. Change the Keyboard Layout to ja-jp-qwerty, then click Save.

   

Old AppGW version (earlier than version 5)

Normally when using a physical Japanese keyboard during web RDP access, some of the keys will not present correctly.

Several adjustments in the App Gateway will be needed to make it work as follows:

1. Access to the configuration file of App Gateway

   vi /etc/cyolo/config/docker-compose.yml

2. Add bellow statement under environment variable

   RDP_KEYBOARD_LAYOUT=ja-jp-qwerty

   (please make sure the indentation is the same as another statement in the environment variable)

3. Re-build the application

   docker-compose -f /etc/cyolo/config/docker-compose.yml up -d

Example:

warning

During this parameter is enabled, another language-based keyboard will not work correctly.

To use another language-based keyboard, you need to disable it first.